September 25, 2017
By Alyssa Millet, SET Instructor
My name is Alyssa Millett. I’m a SET Instructor and I’ve been with OP for a year and a half. At the Bon Appetit dish room, they scrub dishes, they unload it, they load the dishes, they take the food off the plate on the conveyor belt, they learn how to communicate with the customers when they bring out the cups and replenish the silverware and they communicate with the cooks and we go to the staff meetings.
I teach people served basic skill sets so they can go get an independent job, such as appropriate attendance, appropriate work attire, how to communicate with co-workers. The most rewarding part about my job is at the end of the day when they say thank you. I love it. They appreciate what we do for them and I appreciate what they do for us. When they get that independent job and they step toward their goal, they’re so appreciative and overwhelmed, it makes me overwhelmed. It’s genuinely rewarding.
What I enjoy most is the humor. It’s never a dull day. There’s always laughter and you can’t enjoy your day without laughter.
Working with someone when they get an independent job is super exciting because they come to you first and they’re like, “I got the job!!!” and it’s super exciting. Seeing that happiness and knowing that you helped them get there fills your heart.